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Privacy & Legal Policies

Privacy Policy

Dial 4 A Meal Ltd is committed to ensuring the privacy and security of all information collected from our diners. This privacy policy details the information collection practices employed by Dial 4 A Meal, how the information is used and the choices you can make about the way the information you provide to us is collected and used. 
  • The information we collect 
  • How the information is used 
  • Cookies 
  • Opting out of promotional material 
  • How to contact Dial 4 A Meal 

The information collected by Dial 4 A Meal

When you place an order via the Dial 4 A Meal website we need to collect information about you in order to enable us to deliver our service. This information includes but is not limited to, details such as your name, your contact details, your delivery address, your requirements and relevant booking information.

How we use this information

If you decide to complete an on-line form, the information that you enter into the on-line form will be collected and saved by us. The information you supply to Dial 4 A Meal is used to assess your requirements, to enable us to contact you in relation to your order, and to process the delivery of your order to you. We may use, disclose, your information to various third parties for the following purposes:
  • To send you marketing material for goods or services Dial 4 A Meal thinks may interest you (whether or not they are related to your application) 
  • For administration purposes 
  • For such other purposes as we shall at our discretion determine, including for our commercial advantage. 
It is a condition of your use of the Dial 4 A Meal website that you agree to allow your data to be disclosed to these third parties and for them to establish contact with you. If at any point in time you would like your saved data to be deleted from our system, please contact us and we will arrange to have your records removed from our database. 
As a user of the Dial 4 A Meal service you may occasionally receive email or SMS updates from Dial 4 A Meal about new products or services being offered, along with newsletters and any noteworthy changes to the website. You may always unsubscribe and opt out from receiving these messages. 
Unless otherwise prohibited by law or our contractual obligations, we may disclose personal information if required to do so by law, court order, or as required by a governmental or law enforcement authority, or in the good faith, belief that disclosure is otherwise necessary or advisable. Such situations may include: to perform, maintain or enforce contracts with our users or suppliers; to protect the rights or properties of Dial 4 A Meal, our business affiliates, our users, or others; or when we have reason to believe that disclosing the information is necessary to identify, contact, or bring legal action against someone who may be causing, or who may be threatening to cause, interference with or damage to our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. 
Like most websites, there is certain information we automatically track, including the URL that you just came from, the browser you are using and your IP address. This data is utilized to improve the services of Dial 4 A Meal and does not include any personally identifying information.

Our commitment to data security

All user details captured by Dial 4 A Meal are stored securely at all times and will never be provided to any unauthorised third parties. While being transmitted over the internet, your credit card details are protected using SSL (Secure Socket Layer) encryption. Credit card details are only used for vouchers and/or secure bookings. We do not store or save these details.


We may, from time to time, use “cookies” to store your preferences, record session information and collect information on how you visit and access our Web pages. We collect information on the Web pages visited by our customers in order to help us to continue improving our services. Cookies are pieces of information that our Web page transfers to your computer’s hard disc for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site. The use of cookies is an industry standard and many websites use them to provide useful features for you. Cookies in and of themselves do not personally identify you, only your computer.

Opting out of promotional material

Dial 4 A Meal works hard to provide our diners with the best possible service at all times. From time to time, we will send our members newsletters, updates and other useful information. We hope that you will find them informative and useful. However, should you choose to not receive them in the future, you will have the ability to unsubscribe from the mail database by following the Unsubscribe instruction s at the bottom of each email.

How to contact us

This policy may be revised from time to time, as new features are added to the website or through legislation changes. Please check back periodically for updates and additions. If you have any concerns or queries about the Privacy Policy of Dial 4 A Meal Ltd or would like more information, please contact us using the details displayed in the Contact Us section of our website.